From 13 January 2026, we will no longer accept new case enquiries by email. Please use our online complaint form to bring a complaint to us. This helps us respond to you more quickly.
Our Resident Panel is made up of social housing residents that live in England.
We want the membership of the panel to represent the diversity of England’s social housing population, with representation from across a range of demographics and protected characteristics.
This data is representative of the 1,532 applicants we received to the Resident Panel in 2024.