Severe maladministration findings
We published our first report on findings of severe maladministration in 2019-20, and now highlight individual cases on an ongoing basis through the year.
On this page
Published 2024-25
Published 2023-24
- Lewisham Council, published 14 March 2024
- Peabody, published 5 March 2024
- Birmingham City Council, published 22 February 2024
- One Housing, published 15 February 2024
- Yorkshire Housing, published 6 February 2024
- Waltham Forest Council, published 1 February 2024
- Torus, published 18 January 2024
- Croydon Council, published 16 January 2024
- Clarion, published 09 January 2024
- Sovereign, published 14 December 2023
- Hackney Council, published 05 December 2023
- Lambeth Council, published 30 November 2023
- Wandle Housing Association, published 23 November 2023
- Manchester City Council, published 16 November 2023
- Stevenage Council, published 15 November 2023
- Metropolitan Thames Valley, published 14 November 2023
- Clarion, published 02 November 2023
- Hyde Group, published 12 October 2023
- Peabody Group, published 05 October 2023
- A2Dominion Group, published 03 October 2023
- GreenSquareAccord, published 07 September 2023
- Onward Homes, published 05 September 2023
- Abri Group, published 31 August 2023
- Sanctuary Housing, published 24 August 2023
- Newham Council, published 22 August 2023
- Six Town Housing, published 17 August 2023
- Stoke-on-Trent City Council, published 15 August 2023
- Waverley Borough Council, published 10 August 2023
- Sandwell Council, published 08 August 2023
- Barking and Dagenham Council, published 01 August 2023
- Southwark Council, published 25 July 2023
- Livv Housing Group, published 18 July 2023
- Aster Group, published 13 July 2023
- Hyde Group, published 06 July 2023
- Peabody, published 27 June 2023
- Milton Keynes Council, published 20 June 2023
- Ealing Council, published 15 June 2023
- Lambeth Council, published 06 June 2023
- Tandridge District Council, published 01 June 2023
- Southwark Council, published 16 May 2023
- Catalyst Housing, published 11 May 2023
- London Borough of Hammersmith and Fulham, published 09 May 2023
- A2Dominion Group, published 04 May 2023
- Metropolitan Thames Valley, published 20 April 2023
- Notting Hill Genesis, published 18 April 2023
- Inquilab Housing Association, published 13 April 2023
- Sovereign, published 05 April 2023
- Westminster City Council, published 03 April 2023
Helpful Links
- Housing Ombudsman Scheme (Opens in a new tab)
- Special investigation reports (Opens in a new tab)
- Spotlight reports (Opens in a new tab)
- Complaint Handling Failure Order reports (Opens in a new tab)
- Insight reports (Opens in a new tab)
- Landlord complaint statistics (Opens in a new tab)
- Annual Complaints Review (Opens in a new tab)
Earlier publications
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Published 2022-23
- PA Housing, published 23 March 2023
- Cornwall Housing, published 16 March 2023
- 3CHA, published 09 March 2023
- Nottingham City Homes, published 02 March 2023
- Longhurst Group, published 28 February 2023
- Clarion, published 21 February 2023
- Hammersmith and Fulham Council, published 16 February 2023
- Lambeth Council, published 14 February 2023
- Believe housing, published 09 February 2023
- Clarion, published 31 January 2023
- Leeds City Council, published 24 January 2023
- A2Dominion Group, published 12 January 2023
- Wandle Housing Association, published 10 January 2023
- Birmingham City Council, published 12 December 2022
- Orbit Group, published 6 December 2022
- Clarion, published 1 December 2022
- Lambeth Council, published 22 November 2022
- Johnnie Johnson Housing, published 10 November 2022
- PA Housing, published 1 November 2022
- Catalyst, published 20 October 2022
- Onward Homes Limited, published 13 October 2022
- Southern Housing, published 20 September 2022
- Metropolitan Thames Valley, published 3 August 2022
- Clarion, published 26 July 2022
- Birmingham City Council, published 19 July 2022
- Shepherds Bush Housing, published 6 July 2022
- Habinteg Housing Association, published 21 June 2022
- Stafford and Rural Homes (now Housing Plus Group), published 15 June 2022
- London borough of Hackney, published 26 May 2022
- Clarion, published 12 May 2022
- Clarion, published 26 April 2022
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Published 2021-22
- Tendring District Council, published 31 March 2022
- L&Q, published 15 March 2022
- London Borough of Lambeth, published 1 March 2022
- Homes for Haringey case summary, published 15 February 2022
- Metropolitan Thames Valley case summary, published 25 January 2022
- Great Yarmouth Borough Council case summary, published 18 January 2022
- LB Ealing severe maladministration case summary, published 11 January 2022
- Anchor Hanover severe maladministration case summary, published 30 November 2021
- Abri severe maladminstration case summary, published 18 November 2021
- Inquilab Housing Association severe maladministration case summary, published 7 October 2021
- Golding Homes severe maladministration case summary, published 29 September 2021
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Published 2020-21