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Landlord complaint statistics
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Self-assessment webinars
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Training and events
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Housing Ombudsman Severe mal cases 2019-20 (pdf) ( pdf, 0.27 MB)
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Spotlight-report-on-repairs-complaints-final (pdf) ( pdf, 0.33 MB)
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Housing Ombudsman Spotlight report on cladding (pdf) ( pdf, 0.37 MB)
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Season 3 episode 2 – July 2023
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Knowledge and Information Management (KIM)
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Leaseholder
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Resident Panel