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Training and events
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Follow up report: Spotlight on noise complaints – Time to be Heard
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Wider orders
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Our jurisdiction
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Our latest podcast discusses our strengthened Complaint Handling Code
…and Development, Rebecca Reed, Head of Business Services at Tpas, Louise Holt and Head of Customer Engagement at Community Housing Group Gill Mooney about our Strengthened Complaint Handling Code. Following…
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Independent Reviewer’s report published
The latest report of the Ombudsman’s Independent Reviewer of Service Complaints has been published. It is part of our commitment to learning from complaints about our service and to continually…
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Business plan 2021-22 consultation report (pdf) ( pdf, 0.13 MB)
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Establishing an approach to compensation
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Our commitment to you
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Code Webinar – Submissions for landlords with less then 1000 homes
This is a PDF, select to download