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Pests
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How we request information
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Others we work with
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Spotlight on: Dealing with cladding complaints
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Rents
Mr G complained to the landlord about the level of his rent and service charge. He also complained that he had not received a refund for two weeks’ rent which…
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Spotlight on: Complaints about heating, hot water and energy in social housing
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Housing Ombudsman publishes Corporate Plan 2016 to 2019
…objectives and core values, were developed with staff and stakeholders, including landlords and tenant organisations. Together they provide framework for the Housing Ombudsman Service to deliver continuous service improvements for…
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Season 3 episode 2 – July 2023
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How we investigate
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Supplier responses to our Social Value survey
…on the community in general. We are pleased to publish their responses to these important questions. One of our strategic suppliers wishes to remain anonymous so their responses have been…