Our response to the social housing green paper
7 November 2018
We welcome the government’s new vision for social housing set out in the green paper, A new deal for social housing.
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Social housing green paper: Using our complaints knowledge to respond
23 August 2018
Effective resolution of complaints is one of the five core themes in the Government’s social housing green paper, A new deal for social housing, and will form the focus of our response to the consultation.
Continue reading about Social housing green paper: Using our complaints knowledge to respondHousing Ombudsman appoints new Panel of Advisors
12 July 2018
The Housing Ombudsman Service has appointed its first Panel of Advisors to provide advice and guidance to the Ombudsman on strategic direction and planning.
Continue reading about Housing Ombudsman appoints new Panel of AdvisorsAnnual report 2017-18 published
6 July 2018
The Housing Ombudsman’s Annual Report and Accounts for 2017-18, published today, shows improvements in the service and good progress against targets.
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Business Plan 2018-19 published
15 June 2018
The Housing Ombudsman has published his Business Plan for 2018-19 setting out priorities for the year ahead.
Continue reading about Business Plan 2018-19 publishedConsumer redress in the housing market
8 May 2018
We welcomed the government’s consultation on ‘Strengthening consumer redress in the housing market’ and support the proposal to improve consumer access to redress across the housing and property sector.
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