Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.

Landlord search/performance data

Is your landlord registered with us?

How has your landlord performed?

Our landlord search below allows you to check if a landlord is registered with us and to look up performance data about some individual landlords.

We are committed to openness and transparency. An important part of this is using our data to provide residents with more information and insight and learning for landlords to improve their services.

Our 2022-23 individual landlord performance reports have been published for landlords with 5 or more findings determined between 1 April 2022 and March 2023 (see search below).

We have taken care to ensure the data is accurate by clearing it with landlords in advance. For a detailed explanation of the data in the reports, read our guidance (see helpful links).

We have not created individual reports for landlords with fewer than 5 findings as meaningful performance interpretation is not possible. If a landlord does not have an individual report or is not listed in that table, we did not make a formal determination for them in 2022-23.

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West Suffolk Council

West Suffolk House, Western Way, Bury St Edmunds, Suffolk, IP33 3YU

Westdale Quaker H A Ltd

129 Melton Road, West Bridgford, Nottingham, NG2 6FG

Westerham Almshouse Charity

The Telephone Exchange, New Road, Crockham Hill, Edenbridge, Kent, TN8 6TE

Western Challenge Housing Association

Spinnaker House, Grange Road, Christchurch, Dorset, BH23 4GE

Westfield Housing Association Limited

Minto Centre, Nilsson Drive, Westfield, Workington, Cumbria, CA14 5BD

Westlea Housing Association Limited

Methuen Park, Bath Road, Chippenham, Wiltshire, SN14 0GU

Westlon Housing Association Limited

Birnbeck Court, 850 Finchley Road, Temple Fortune, London, NW11 6BB

Westminster Community Homes Limited

WestminsterCity Hall 12th Floor 64Victoria Street London SW1E6QP, 64 Victoria Street, London, SW1 6QP

Westmoreland Supported Housing Limited

First floor, 56 Radcliffe Road, West Bridgford, NOTTINGHAM, NG2 5HH