Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.

Secure tenancy

The most common form of tenancy granted by local housing authorities (the council). Some housing association tenants may also have a secure tenancy if their occupancy began before 15 January 1989

The most common form of tenancy granted by local housing authorities (the council). Some housing association tenants may also have a secure tenancy if their occupancy began before 15 January 1989