Events Archive - Page 4 of 7 - Housing Ombudsman

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Submissions webinar for landlords with over 1000 homes

5 June 2024

05/06/2024 @ 13:30-14:30 – Self-assessments must now be electronically submitted to the Housing Ombudsman Service. Within this webinar we will share how to submit your self-assessment and by when. We will clarify when submissions must take place as this is dependent on the size of the landlord and how to submit your self-assessment if this cannot be done electronically. […]

Submissions webinar for landlords with less than 1000 homes

11 June 2024

11/06/2024 @ 10:00-11:00 – Self-assessments must now be electronically submitted to the Housing Ombudsman Service. Within this webinar we will share how to submit your self-assessment and by when. We will clarify when submissions must take place as this is dependent on the size of the landlord and how to submit your self-assessment if this cannot be done electronically. […]

Evidence submission webinar

4 July 2024

04/07/2024 @ 10:00-11:00 – In May, we changed the way we request evidence from landlords by simplifying the evidence submission process with a standardised format. To help you navigate these changes, we are hosting a FREE webinar via the Centre for Learning on Thursday 4 July 2024 at 10am. Join Dani Rawling, Dispute Resolution Manager and members of our […]

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Virtual workshop attitudes, respect and rights for case handlers

9 July 2024

09/07/2024 @ 10:00-12:00 – This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights released in January 2024, and the associated recommendations. At the end of the session you will be able to: recall the recommendations from the Spotlight report on attitudes, respect and rights assess the impact […]

Virtual workshop attitudes, respect and rights for landlord leaders

11 July 2024

11/07/2024 @ 14:00-16:30 – This 2.5 hour virtual workshop is an opportunity for landlord leaders to discuss the Spotlight on Attitudes, Respect and Rights report released in January 2024, and the associated recommendations. At the end of this session, you will be able to: Recall what a Spotlight Report is. Discuss how the recommendations are being implemented in your […]

Virtual workshop attitudes, respect and rights for case handlers

17 July 2024

17/07/2024 @ 14:00-16:00 – This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight on Attitudes, Respect and Rights report released in January 2024, and the associated recommendations. At the end of the session you will be able to: recall the recommendations from the Spotlight Report on Attitudes, Respect and Rights assess the impact […]

Virtual workshop attitudes, respect and rights for landlord leaders

7 August 2024

07/08/2024 @ 10:00-12:30 – This 2.5 hour virtual workshop is an opportunity for landlord leaders to discuss the Spotlight report on attitudes, respect and rights report released in January 2024, and the associated recommendations. At the end of this session, you will be able to: recall what a Spotlight Report is. discuss how the recommendations are being implemented in […]

Spotlight report on noise complaints

13 August 2024

13/08/2024 @ 14:00-16:00 – Join our 2 hour virtual workshop offering landlords and other housing professionals an opportunity to explore how to implement the recommendations from the Housing Ombudsman’s Spotlight reports on noise complaints. By the end of the session you will be able to: explain what a spotlight report is identify the key findings from the Spotlight reports […]

Virtual workshop on attitudes, respect and rights for case handlers

14 August 2024

14/08/2024 @ 10:00-12:00 – This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights report released in January 2024, and the associated recommendations. At the end of the session you will be able to: recall the recommendations from the Spotlight report on attitudes, respect and rights assess the […]

Meet the Ombudsman for Member Responsible for Complaints

20 August 2024

20/08/2024 @ 14:00-15:30 – Ahead of our upcoming Annual Member Responsible for Complaints Conference in November, we are pleased to offer an early opportunity for MRCs to meet the Ombudsman and have your questions about our service answered. Join our virtual ‘Meet the Ombudsman’ session to: hear directly from the Ombudsman about our role and process ask the Ombudsman […]

News:

Submissions webinar for landlords with over 1000 homes

Submissions webinar for landlords with less than 1000 homes

Evidence submission webinar

Virtual workshop attitudes, respect and rights for case handlers

Virtual workshop attitudes, respect and rights for landlord leaders

Virtual workshop attitudes, respect and rights for case handlers

Virtual workshop attitudes, respect and rights for landlord leaders

Spotlight report on noise complaints

Virtual workshop on attitudes, respect and rights for case handlers

Meet the Ombudsman for Member Responsible for Complaints

News Archive