Leeds City Council (201914171)
The complaint concerns:
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Leeds City Council (202005224)
The complaint concerns the landlord’s response to the resident’s: Reports of antisocial behavior (ASB). Request to increase the height of the garden fence.
Newham Council (201907602)
The leaseholder complains about the landlord’s handling of: reports of a repair at his property, and; the subsequent formal complaint.
The Guinness Partnership Limited (201900772)
The complaint is about the landlord’s decision to restrict the resident’s contact with it in November 2018.
Trafford Housing Trust Limited (201914651)
The complaint is about the landlord’s response to multiple requests for repair works to the resident’s heating system.
Tuntum Housing Association Limited (202000313)
The resident complains about: The information provided by the landlord in response to her Right to Acquire application. The landlord’s communication in relation to a Voluntary Right to Buy scheme, specifically, the steps it took to make tenants aware of the scheme. How the landlord handled the complaint.
Westminster City Council (202000679)
The complaint is about: The landlord’s response to the complainant’s concerns about the administration of his father’s (the resident’s) rent account. The landlord’s refusal to provide a copy of the resident’s tenancy agreement to the complainant. The level of customer service received by the complainant.
Catalyst Housing Limited (201905894)
The complaint is about the landlord’s response to the resident’s reports of a Japanese Knotweed infestation in her garden. This includes her request for reimbursement for costs she states she incurred removing this.
Clarion Housing Association Limited (201913880)
The complaint is about the landlord’s handling of the resident’s: report of a leak into his property; associated formal complaint.
Hammersmith and Fulham Council (202002314)
The complaint concerns how the landlord: handled the resident’s reports of a water leak into the property, handled the resident’s complaint