Clarion Housing Association Limited (202110940)
The complaint is about the landlord’s response to the resident’s reports of noise from a neighbour.
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The complaint is about the landlord’s response to the resident’s reports of noise from a neighbour.
The complaint is about: The landlord’s handling of the resident’s reports of antisocial behaviour from the flat below. The landlord’s response to the resident’s request for a refund of rent for the time that he was living away from his property. The landlord’s response to the resident’s request for a refund of council tax for the time that he was living away from his property. The landlord’s handling of the resident’s reports of water leaks from the roof and the bathroom of his property. The landlord’s handling of the resident’s reports of a rat infestation in his property and the flat below. The landlord’s handling of the resident’s associated complaints and its record keeping.
The complaint is about the landlord’s handling of the resident’s request for a new kitchen.
The complaint concerns: The landlord's handling of the resident’s reports of the communal entry doors not closing. The landlord's handling of the resident’s complaint.
The complaint is about the Council’s handling of the resident’s complaint about antisocial behaviour originating from a property that is managed by another organisation.
The complaint is about the level of compensation offered by the landlord for its acknowledged service failures: In response to the resident’s reports about repairs to his kitchen. The complaint handling.
The complaint is about the landlord’s response to multiple repair issues reported by the resident. The landlord’s complaint handling has also been investigated.
The complaint is about the landlord’s response to the resident’s reports of: The temperature at the property and the need for replacement heaters. Its complaints handling.
This complaint is about the landlord’s handling of the resident’s report of the sounding of the carbon monoxide alarm.
This complaint is about the landlord’s response to the resident’s report of a leak from the flat upstairs.