Clarion Housing Association Limited (202313298)
The complaint is about the landlord’s handling of: The communication to the resident about parking space availability and permits at the resident’s housing development. The associated complaint.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
Loading...
Concept Housing Association CIC (202224363)
The complaint is about: the landlord’s handling of the resident’s reports that he was harassed by his neighbour. the landlord’s handling of the resident’s concerns about staff conduct and a lack of safeguarding provision. the landlord’s handling of the resident’s concerns about theft from his room. the landlord’s response to the resident’s complaint.
Cottsway Housing Association Limited (202312919)
REPORT COMPLAINT 202312919 Cottsway Housing Association Limited 25 September 2024 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the […]
Hammersmith and Fulham Council (202322547)
The complaint is about the landlord’s handling of the resident’s noise and antisocial behaviour (ASB) reports.
Harlow District Council (202336937)
This complaint is about the landlord’s handling of: Reports of damp and mould in the property. Reports of pests in the property including mice, slugs, woodlice, and silverfish.
Hyde Housing Association Limited (202318279)
The complaint is about the landlord’s response to the resident’s: Reports of water ingress from the roof . Complaint. This report will also assess the landlord’s record keeping.
Lambeth Council (202311837)
The complaint is about the landlord’s response to the resident’s reports of: Intermittent heating and hot water due to a faulty boiler. Asbestos in the property. No fire or smoke alarm in the property. Creaky stairs. Damp and mould in the property. The report also looks at the landlord’s handling of the resident’s complaint.
LiveWest Homes Limited (202343101)
The complaint is about: The landlord’s handling of the resident’s reports about damp and mould. The landlord’s complaint handling.
London Borough of Brent (202213299)
REPORT COMPLAINT 202213299 London Borough of Brent 25 September 2024 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
Metropolitan Thames Valley Housing (MTV) (202309880)
The complaint is about the landlord’s handling of the resident’s report of a dislodged vent cover following a repair to a blocked toilet, cracked plaster, and damp.