Colchester Borough Council (202119755)
The complaint is about the landlord’s response to the resident’s reports of defective guttering causing a leak into her property.
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The complaint is about the landlord’s response to the resident’s reports of defective guttering causing a leak into her property.
The complaint is about the landlord’s response to the resident’s reports of a pest infestation (sewer flies) in his property.
The complaint is about the landlord’s: Response to the resident’s reports that her taps and shower were not working properly. Complaint handling.
This complaint is about the landlord’s: Response the resident’s reports of various repairs to the property; Complaint handling.
REPORT COMPLAINT 202121737 Hyde Housing Association Limited 9 September 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
The complaint is about: The landlord’s handling of repairs needed in the resident’s property as a result of damp and mould. The landlord’s handling of the associated complaint.
The complaint is about the landlord’s handling of the resident’s reports about excessive noise from the boiler.
The complaint concerns how the landlord: responded to the resident’s reports of a leak in the property. how it handled the associated repairs.
The complaint is about the landlord's handling of the resident's reports of: contaminated water. a contractor bleeding in her property.
The complaint is about the landlord’s handling of reports of Anti-Social Behaviour (ASB) and noise nuisance. The complaint is also about the associated complaints handling.