Decisions

Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.

Date

Date from (mm/dd/yyyy)

February 2020

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Date to (mm/dd/yyyy)

February 2020

Su	Mo	Tu	We	Th	Fr	Sa
						1
2	3	4	5	6	7	8
9	10	11	12	13	14	15
16	17	18	19	20	21	22
23	24	25	26	27	28	29
30	31

Landlord Name

Type landlord name

Landlord type

Select type

Complaint Category

Select complaint category

Outcome

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Tenure

Select tenure

Orders

Select order

ForHousing Limited (202111500)

The complaint is about the landlord’s handling of works to replace external doors and to remedy damp and mould in the resident’s property.

Guildford Borough Council (202123338)

The complaint concerns the landlord’s handling of reports of unacceptable behaviour made against the resident.

Hammersmith and Fulham Council (202010163)

The complaint is about the landlord’s handling of repair issues and the length of time taken to resolve this.

Hammersmith and Fulham Council (202118548)

The complaint is about the landlord’s handling of a leak and subsequent offer of compensation.

Karbon Homes Limited (202100441)

The complaint is about: The landlord’s handling of the resident’s request to investigate issues of noise transference at the property. The landlord’s associated complaint handling.