Salix Homes Limited (202016108)
This complaint is about the landlord's refusal of the resident’s request to either succeed to, or transfer into, her late mother's property.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Tower Hamlets Council (202102736)
The complaint is about the landlord’s decision to ask the resident to remove CCTV.
Westminster City Council (202108189)
The complaint concerns the landlord’s handling of: Repairs, following the resident’s report of a water leak from the property above. The associated complaint.
Lewisham Council (202105873)
The complaint about: The landlord’s response to the resident’s concerns about her boiler. The landlord’s handling of the associated complaint.
One Vision Housing Limited (202004724)
The complaint is about the landlord’s: Decision that the resident should be permanently decanted. Handling of the decant. Complaint handling.
Paradigm Housing Group Limited (202105824)
The complaint concerns: The condition of the property at the start of the resident’s tenancy. How the landlord handled the resident’s reports of repairs required to the walls and a boundary fence. The landlord’s decision not to reimburse the resident for work to replaster the walls and replace the doors of the property.
Richmond Housing Partnership Limited (202004009)
This complaint is about the landlord’s handling of the resident’s reports of noise related ASB by her neighbour.
Rochdale Boroughwide Housing Limited (202100919)
The complaint is about the landlord’s handling of repairs following leaks in the resident’s home.
The Guinness Partnership Limited (202102353)
The complaint is about the landlord’s handling of redecoration work to the resident’s hallway.
Vivid Housing Limited (202100151)
REPORT COMPLAINT 202100151 Vivid Housing Limited 10 November 2021 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]