Vale of Aylesbury Housing Trust Limited (202014351)
The complaint is about the landlord’s handling of the resident’s concerns related to the water pressure.
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The complaint is about the landlord’s handling of the resident’s concerns related to the water pressure.
The complaint is about the landlord’s handling of repair work to address a mouse infestation in the resident’s property.
The complaint is about: The landlord’s administration of the resident’s service charge. The landlord’s complaints handling.
The complaint is about the level of compensation offered to the resident following acknowledged service failures in carrying out repairs to fix a roof leak.
The complaint is regarding: The landlord’s handling of repairs at the property, including to the shower and garden. The landlord’s response to the resident’s reports of damp and mould in the property. The landlord’s handling of the resident’s complaint and its communication with the resident. The landlord’s administration of the resident’s rent account and its decision to increase her rent. The landlord’s handling of the resident’s transfer request.
The complaint is about: The landlord’s response to the resident’s request for an adaptation of the communal front door. The landlord’s handling of the associated complaint.
The complaint is about the level of compensation offered by the landlord following repairs and improvements works at the residents’ property.
The complaint is about the landlord’s handling of the resident’s report of a potential pest infestation issue within the loft area of the property.
The complaint is about the landlord’s response to the resident’s reports about damp and mould in her property.
The complaint is about the landlord’s: Handling of the resident’s reports about the frequency of the communal cleaning. Handling of the accusations made about the resident’s behaviour towards the cleaning staff. Complaint handling.