Leeds and Yorkshire Housing Association Limited (202100378)
The complaint refers to the landlord’s handling of: The resident’s reports of antisocial behaviour (ASB) from her neighbour and their partner. The associated complaint.
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The complaint refers to the landlord’s handling of: The resident’s reports of antisocial behaviour (ASB) from her neighbour and their partner. The associated complaint.
The complaint is about the landlord’s response to the resident’s queries regarding right of access to a nearby pathway.
This complaint is about the landlord’s handling of: the resident’s right to buy application; the resident’s request to meet with the mayor; a leak from above into the resident’s property; the resident’s request for bathroom adaptations.
The complaint is about the landlord’s handling of the resident’s request for a property transfer.
The complaint is about the landlord’s handling of a door repair.
The complaint was about the landlord’s handling of:
The complaint is about the landlord’s response to the resident’s reports of anti-social behaviour (ASB).
The complaint is about the landlord’s response to the resident about: Repairs reports. The property condition and level of checks when he moved in via mutual exchange. Health and safety concerns. The property’s lack of modernisation. His request to move.
The complaint is about the landlord’s response to the resident’s reports: that there were outstanding works that should have been completed during the void period prior to her moving in; that the landlord’s staff did not handle her concerns appropriately; that there was disrepair which may allow pests to enter her property. The complaint is also about the landlord’s complaints handling.
The complaint is about the landlord‘s handling of: