Housing Solutions (202206842)
The complaint is about the landlord’s handling of repairs to the communal bike shed.
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The complaint is about the landlord’s handling of repairs to the communal bike shed.
The complaint is about: The landlord’s handling of repairs to the drainage system at the resident’s property. The landlord’s response to the resident’s request to be reimbursed for the costs she had incurred.
The complaint is about the landlord’s handling of the resident’s rent account. The Ombudsman has also considered the landlord’s handling of the resident’s complaint.
The complaint is about the landlord’s decision to recharge the resident for the repair to the soffit.
The complaint is about the landlord’s handling of repairs to the resident’s window, roof, brickwork, and balcony.
The complaint is about the landlord’s handling of repairs following a leak affecting the communal car park.
The complaint is about the landlord’s handling of: The repair to the resident’s patio door and the associated offer of compensation. The formal complaint.
The complaint is about the landlord’s handling of the resident’s reports about a pest infestation.
The complaint is about the landlord’s handling of: - The installation of a new kitchen at the resident’s property. The conduct of members of the landlord’s staff and its contractors. The resident’s complaint and request for compensation.
The complaint is about: The landlord’s handling of the repair of a leak and remedial works required, including costs incurred by the resident.