Longhurst Group Limited (202208049)
The complaint concerns how the landlord handled the replacement of a communal fence outside the resident’s property.
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The complaint concerns how the landlord handled the replacement of a communal fence outside the resident’s property.
The complaint is about the landlord’s response to the resident’s report of a loss of heating and hot water.
The complaint is about the landlord’s response to reports of an alarm fault and its subsequent offer of compensation.
The complaint is about the landlord’s handling of a pest infestation at the resident’s property.
The complaint is about the landlord’s handling of the resident’s reports of bed bugs at the property.
The complaint is about the landlord’s handling of the installation a handrail to the steps at the property.
The complaint is about the landlord’s: Response to the resident's concerns about noise transference from a neighbouring property. Complaint handling.
The complaint is about the landlord’s response to the resident’s reports about drainage to the en-suite bathroom at the property.
The complaint is about the landlord’s handling of the resident’s concerns about the energy efficiency of the property and her request for insulation.
The complaint is about the landlord’s handling of the resident’s reports of access issues to her home, and of her subsequent complaint.