Decisions

All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.

Date

Date from (mm/dd/yyyy)

February 2020

Su	Mo	Tu	We	Th	Fr	Sa
						1
2	3	4	5	6	7	8
9	10	11	12	13	14	15
16	17	18	19	20	21	22
23	24	25	26	27	28	29
30	31

Date to (mm/dd/yyyy)

February 2020

Su	Mo	Tu	We	Th	Fr	Sa
						1
2	3	4	5	6	7	8
9	10	11	12	13	14	15
16	17	18	19	20	21	22
23	24	25	26	27	28	29
30	31

Landlord type

Select type

Complaint Category

Select complaint category

Outcome

Select outcome

Tenure

Select tenure

Orders

Select order

Cotman Housing Association Limited (202016991)

The complaint is about the landlord’s handling of the resident’s application to be rehoused.

One Manchester Limited (202205834)

The complaint concerns how the landlord handled the resident’s reports of damp and mould at the property.

Southern Housing Group Limited (202122289)

The complaint is about the landlord’s handling of: The resident’s reports of a flood in the property; the associated request for compensation for damaged belongings, and; the formal complaint.

Clarion Housing Association Limited (202102182)

The complaint is about the resident’s concerns that that the landlord has withheld consent for adaptations works to be carried out.

East Riding of Yorkshire Council (202115738)

The complaint is about the landlord’s handling of the resident’s request for an extension.

LiveWest Homes Limited (202203429)

The complaint is about: The landlord’s handling of the resident’s reports of damage to her property and belongings following a ceiling collapse. The landlord’s handling of the associated complaint.

Nottingham City Homes Registered Provider Limited (202206302)

The complaint is about the landlord’s handling of the resident’s reports of a water leak through his ceiling.

The Guinness Partnership Limited (202101974)

The complaint is about the landlord’s handling of: Repairs at the property, and; the associated formal complaint handling.

Hyde Housing Association Limited (202204116)

The complaint is about the landlord’s response to the resident’s reports of outstanding repairs to the garden.

Peabody Trust (202102479)

The complaint concerns: The landlord’s response to reports of repairs needed relating to: A Blockage to the toilet system. An insect infestation. A leak and lack of access to kitchen facilities. Other repairs. The landlord’s response to reports of a Gas leak in April 2020. The related complaint.