Platform Housing Group Limited (202208814)
The complaint is about the landlord’s response to the resident’s concerns about the location of her parking space and a garage.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Southwark Council (202201645)
The resident complained about the landlord’s handling of her complaint about kitchen and bathroom upgrades.
Halton Housing (202123835)
The complaint is about the landlord's handling of the residents’ report of antisocial behaviour (ASB), particularly in relation to a structure the neighbour erected in his garden.
Home Group Limited (202118097)
The complaint is about: the landlord’s response to the resident’s reports about garden maintenance and the associated service charge. the landlord’s response to the resident’s reports about communal cleaning and the associated service charge. the landlord’s response to the resident’s reports about the standard of maintenance of the communal areas. The landlord’s handling of the resident’s complaint.
London & Quadrant Housing Trust (L&Q) (202209142)
The complaint is about the landlord’s response to the resident’s complaint about ownership of her allocated parking bay.
Magenta Living (202215038)
The complaint is about the landlord's handling of reports of noise nuisance, and noise transference, from the flat above the resident.
Peabody Trust (202127601)
The complaint is about the landlord’s handling of the resident’s concerns regarding the brightness of the lighting outside her property.
Sanctuary Housing Association (202122141)
The complaint is about the landlord’s:
A2Dominion Housing Group Limited (202205463)
The complaint is about the landlord’s: Handling of repairs to a toilet at the property. Handling of the associated complaint. Record keeping.
Cornwall Housing Limited (202204685)
The complaint is about the landlord’s: handling of repairs to the property’s boiler; complaints handling.