Bromford Housing Group Limited (202125691)
The complaint is about: The landlord’s handling of the resident’s reports of damp and mould in the property, and the associated repairs. The resident’s concern that damp and mould in the property had an adverse effect on his health and caused injury. The amount of compensation offered by the landlord’s insurer, as a result of damage to the resident’s personal property. The Ombudsman has also considered the landlord’s: Handling of the resident’s complaint. Record keeping.