Chelmer Housing Partnership Limited (202221244)
The complaint is about: The landlord’s handling of reports of anti-social behaviour. The landlord’s handling of the associated complaint.
Decisions
All our decisions are published here as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020 and are published three months after the final decision date. In some cases we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Gateshead Metropolitan Borough Council (202116999)
The complaint is about the landlord’s response to the resident’s: Reports of a leak, damage to the property and subsequent request for a decant. Related complaint.
Haringey London Borough Council (202220851)
This complaint is about the landlord’s handling of: The resident’s management move, The associated complaint.
London Borough of Barking and Dagenham (202210257)
The complaint is about: The landlord's handling of the replacement of the resident's windows. The landlord's complaint handling.
Metropolitan Thames Valley Housing (MTV) (202216564)
The complaint is about the landlord’s handling of: cyclical repairs to the windows and external doors on the estate; and the associated complaint.
Mount Green Housing Association Limited (202220870)
The complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB) and request for compensation.
Peabody Trust (202202917)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB) as well as the formal complaint.
Southampton City Council (202202900)
The complaint is about the landlord's handling of the resident's reports of rodent infestation.
Wolverhampton City Council (202217517)
The complaint is about the landlord’s response to the resident’s: request to install fencing around the boundary of her front garden. reasonable adjustment request to increase the height of the fencing around the boundary of her front garden.
Nuneaton and Bedworth Borough Council (201614786)
The complaint is about the landlord’s: Response to the residents reports of repairs required at the property. Response to the resident’s reports of damp and mould at the property. Response to the resident’s request to be rehoused. Complaint handling.