Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.

Spotlight on knowledge and information management virtual classroom

Virtual classroom

About the event

This free workshop is an opportunity for landlords and other housing professionals to discuss the recommendations from the Housing Ombudsman's Spotlight report on knowledge and information management published in May 2023.

By the end of the session attendees will be able to:

  • recall the recommendations from the report
  • assess the impact on both resident and landlord of poor knowledge and information management
  • use case studies to identify lessons in knowledge and information management

How to book your place

You can view all of the dates available and book your place on this virtual classroom via the Learning Hub.

Learning Hub

Accessing the new Learning Hub for the first time?

All landlords will be required to create a new account in the new Learning Hub to access the free webinars.

How to create a new account

  • Simply use the link above and you will be directed to the login page of the new Learning Hub
  • Scroll down and select the ‘create a new account’ button
  • Fill in the online form with your details
  • Select ‘create my new account’ to finish

Create an account