Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.

Season 6 episode 2

Spotlight report on Noise Complaints - the follow-up report

In this episode, Sector Learning and Development Lead Victoria King speaks with Systemic Manager Zoe Miller about the ombudsman’s Spotlight report on noise complaints ‘time to be heard’ follow up report.

During the podcast, they explore the reports findings and recommendations. They also share examples of improvements the Ombudsman has observed in how landlords are handling noise complaints since the initial Spotlight report was published October 2022.

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