Mould and damp staining painted wall surface around an internal home window.
6 February 2025
Today the government announced it will bring Awaab’s Law into force for damp and mould in the social rented sector from October this year, and then extend to a wider range of hazards from 2026. […]
Continue reading about Housing Ombudsman statement on Awaab’s Law
Hand Pushing Blue Complaints Modern Laptop Keyboard Key. 3D Illustration.
17 November 2020
The Housing Ombudsman welcomes the plans set out in the government’s Social Housing White Paper published today and its ambition for a strong Ombudsman service.
Continue reading about Housing Ombudsman statement on the Social Housing White Paper
Business woman consulting in office
20 July 2020
The Housing Ombudsman welcomes the Draft Building Safety Bill proposing the removal of the democratic filter to allow direct access to its service and support faster redress
Continue reading about Statement on proposals to remove the democratic filter
24 January 2019
Housing Ombudsman’s statement in response to ‘Strengthening Consumer Redress in the Housing Market: Summary of responses to the consultation and the Government’s response‘ – “We welcome joining up between redress schemes to make it easier […]
Continue reading about Response to Strengthening Consumer Redress report