News Archives - Page 24 of 27 - Housing Ombudsman

Housing Ombudsman Service holds regional discussion forums for landlords

23 February 2021

Regional landlord discussion forum on Complaint Handling Code, Failure Orders and Self-Assessment Process

Housing Ombudsman’s Insight report published at first regional ‘Meet the Ombudsman’ event

22 February 2021

We have published our latest quarterly Insight report on data and learning from casework, together with a new regional focus that starts with the north of England.

Housing Ombudsman calls for stronger focus on ‘right first time’ and contract management in heating and hot water complaints

16 February 2021

We have today published a report focused on complaints about heating and hot water

Housing Ombudsman creates new panel for a stronger resident voice

3 February 2021

Recruitment for our new Resident Panel has opened.

Housing Ombudsman finds severe maladministration on Orbit case

27 January 2021

Orbit failed to ensure that a family had a properly working heating and hot water system over a period of at least eight months, says the Housing Ombudsman Service following its investigation