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Ombudsman issues evaluation of responses to damp and mould report as complaints continue to rise
2 February 2023
The Housing Ombudsman has provided an analysis of responses from landlords to the Spotlight report one year on and proposed ten ‘key tests’ for landlords who are producing action plans, as the sector reflects on the inquest into the death of Awaab Ishak and the continued influx of damp and mould cases.
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