Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.

Workshop

Window related complaints

Join the us for a 1-hour webinar about our concerns in the handling of some cases involving windows.

We will discuss our open letter sent to chief executives in July 2024. The letter highlights a pattern identified from our recent casework, where residents’ complaints about window disrepair or health and safety issues have not always been adequately addressed by landlords.

There will also be an opportunity to ask questions at the end of the session.

You can book your place on this webinar via the Learning Hub.

Book via the Learning Hub

Accessing the new Learning Hub for the first time?

All landlords will be required to create a new account in the new Learning Hub to access the free webinars.

How to create a new account

  • simply use the link below and you will be directed to the login page of the new Learning Hub
  • scroll down and select the ‘create a new account’ button
  • fill in the online form with your details
  • select ‘create my new account’ to finish

Create an account

 

Date: 9 October 2024

Time: 14:00-15:00

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