Workshop
Learning from severe maladministration
Join the Housing Ombudsman Service and Torus for a webinar sharing the lessons learned from a finding of severe maladministration.
Torus will share their learning and discuss the steps taken since the Ombudsman’s finding of severe maladministration, including its proactive and robust response to the changes it needed to make.
This webinar is an opportunity for member landlords to gain valuable insights into how to prevent similar issues and enhance service delivery.
You can book your place on this webinar via the Learning Hub.
Accessing the new Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish