Workshop
Spotlight on knowledge and information management virtual classroom
This free workshop is an opportunity for landlords and other housing professionals to discuss the recommendations from the Housing Ombudsman Knowledge and Information Management report.
By the end of the session attendees will be able to:
- recall the recommendations from the report
- assess the impact on both resident and landlord of poor knowledge and information management
- use case studies to identify lessons in knowledge and information management
Recent feedback includes:
- “It has galvanized us into action.”
- “It’s the most insightful Spotlight report you have done.”
- “Reading KIM has made me go back and read your other Spotlights”
- “The report brought KIM to life for us as an organisation. Staff have all really engaged with it.”
You can book your place on this virtual classroom via the Learning Hub.
Accessing the new Learning Hub for the first time?
All landlords will be required to create a new account in the new Learning Hub to access the free webinars.
How to create a new account
- simply use the link below and you will be directed to the login page of the new Learning Hub
- scroll down and select the ‘create a new account’ button
- fill in the online form with your details
- select ‘create my new account’ to finish