The purpose of the self-assessment is to set out how landlords demonstrate their complaint handling service complies with the provisions of the Complait Handling Code.
In addition, the self-assessment supports landlords to inform residents about service provision.
Landlords with less than 1000 homes
Self-assessment webinar for landlords with less than 1000 homes
Centre for Learning webinar
The Centre for Learning hosted a Statutory Code webinar on self-assessments for landlords with less than 1000 homes.
