Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.

Submissions webinar

Webinar

About this event

Self-assessments must now be electronically submitted to the Housing Ombudsman Service.

Within this webinar we will share how to submit your self-assessment and by when. We will clarify when submissions must take place as this is dependent on the size of the landlord and how to submit your self-assessment if this cannot be done electronically.

We will provide an overview on how the electronic form should completed and how to submit the information and evidence that is required. There will be an opportunity to ask any further key questions and we will provide additional support by signposting attendees to our recently published guidance on Submissions.

Next event dates

Landlords with over 1000 homes

Landlords with less than 1000 homes

How to book your place

You can view all of the dates available and book your place on this virtual classroom via the Learning Hub.

Learning Hub

Accessing the new Learning Hub for the first time?

All landlords will be required to create a new account in the new Learning Hub to access the free webinars.

How to create a new account

  • Simply use the link above and you will be directed to the login page of the new Learning Hub
  • Scroll down and select the ‘create a new account’ button
  • Fill in the online form with your details
  • Select ‘create my new account’ to finish

Create an account