The new improved webform is online now! Residents and representatives can access the form online today.

Landlords with high maladministration rates 22-23

List of landlords with maladministration finding rate of 50% or higher in the year 2022-23.

2022 to 2023

Landlord High maladministration rate
A2Dominion Housing Group 64.8%
Arun District Council 66.7%
Ashford Borough Council 72.7%
Basildon Borough Council 86.7%
Believe Housing 63.6%
Birmingham City Council 85.2%
bpha 57.1%
Bristol City Council 53.3%
Broadland Housing Association 77.8%
Camden Council 65.5%
Cheshire Peaks & Plains Housing Trust 80.0%
Chisel Limited 70.0%
Clarion Housing Association 53.6%
Connect Housing Association 54.5%
Cross Keys Homes 54.5%
East Devon District Council 76.9%
East End Homes 60.0%
Epping Forest District Council 80.0%
Estuary Housing Association 66.7%
ForHousing 80.0%
Gateshead Metropolitan Borough Council 50.0%
Gateway Housing Association 71.4%
Gentoo Group 69.2%
Great Places Housing Group 68.0%
GreenSquareAccord 76.3%
Hammersmith and Fulham Council 83.8%
Haringey London Borough Council 81.4%
Harlow District Council 64.3%
Havering Council 72.7%
Hightown Housing Association 80.0%
Homes Plus 54.5%
Housing For Women 80.0%
Hyde Housing Association 65.6%
Incommunities 61.1%
Inquilab Housing Association 83.3%
Islington and Shoreditch Housing Association 66.7%
Islington Council 56.8%
'Johnnie' Johnson Housing Trust 57.1%
Kingston upon Hull City Council 66.7%
Lambeth Council 79.7%
Leeds City Council 56.8%
Lewes District Council 80.0%
Lewisham Council 66.7%
Livv Housing Group 65.2%
London & Quadrant Housing Trust 62.3%
London Borough of Barking and Dagenham 88.2%
London Borough of Barnet 62.5%
London Borough of Brent 72.7%
London Borough of Croydon 66.7%
London Borough of Ealing 62.5%
London Borough of Enfield 90.0%
London Borough of Hackney 63.3%
London Borough of Hounslow 71.4%
Longhurst Group 63.6%
Manchester City Council 66.7%
Melton Borough Council 55.6%
Metropolitan Thames Valley Housing 54.7%
Newcastle City Council 60.0%
North West Leicestershire District Council 50.0%
Norwich City Council 100.0%
Nottingham City Council 66.7%
Orbit Group 55.8%
Paragon Asra Housing Limited 68.1%
Peabody Trust 57.6%
Poplar HARCA 83.3%
RHP 83.3%
Rochdale Boroughwide Housing 52.6%
Royal Borough Of Greenwich 69.2%
Salix Homes 60.0%
Sheffield City Council 62.5%
Shepherds Bush Housing Association 53.3%
Slough Borough Council 69.2%
Soho Housing Association 60.0%
Southend-on-Sea City Council 83.3%
Southern Housing Group 63.3%
Southwark Council 76.9%
Southway Housing Trust (Manchester) 60.0%
Sovereign Housing Association 69.4%
The Guinness Partnership 52.0%
Thrive Homes 85.7%
Thurrock Council 54.5%
Torus62 58.8%
Tower Hamlets Council 60.0%
Walsall Housing Group 63.6%
Wandle Housing Association 67.3%
Weaver Vale Housing Trust 80.0%
Welwyn Hatfield Borough Council 88.9%
West Kent Housing Association 54.5%
Westminster City Council 62.7%
Wolverhampton City Council 55.6%