Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.

Be fair

A constructive approach that applies consistent principles to all complaints while ensuring each complaint is considered on the facts of the individual case. Treating each complaint justly and without favour or discrimination.

A constructive approach that applies consistent principles to all complaints while ensuring each complaint is considered on the facts of the individual case. Treating each complaint justly and without favour or discrimination.