Training and events
How to book your place on an event
To book onto any of these events you will need a Learning Hub account.
Once you have registered you will find all available courses and events on the ‘My Courses page’.
Register for a Learning Hub account
If you are a member landlord and interested in our events, or if you require more information, please contact the Sector Development Team.
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Helpful Links
Upcoming workshops
10:00-11:00
Evidence submission webinar
In May, we changed the way we request evidence from landlords by simplifying the evidence submission process with a standardised format. To help you navigate these changes, we are hosting [...]
10:00-12:00
Virtual workshop attitudes, respect and rights for case handlers
This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights released in January 2024, and the associated recommendations. At [...]
Find out more about Virtual workshop attitudes, respect and rights for case handlers
14:00-16:30
Virtual workshop attitudes, respect and rights for landlord leaders
This 2.5 hour virtual workshop is an opportunity for landlord leaders to discuss the Spotlight on Attitudes, Respect and Rights report released in January 2024, and the associated recommendations. At [...]
Find out more about Virtual workshop attitudes, respect and rights for landlord leaders
14:00-16:00
Virtual workshop attitudes, respect and rights for case handlers
This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight on Attitudes, Respect and Rights report released in January 2024, and the associated recommendations. At [...]
Find out more about Virtual workshop attitudes, respect and rights for case handlers
10:00-12:30
Virtual workshop attitudes, respect and rights for landlord leaders
This 2.5 hour virtual workshop is an opportunity for landlord leaders to discuss the Spotlight report on attitudes, respect and rights report released in January 2024, and the associated recommendations. [...]
Find out more about Virtual workshop attitudes, respect and rights for landlord leaders
10:00-12:00
Virtual workshop on attitudes, respect and rights for case handlers
This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights report released in January 2024, and the associated recommendations. [...]
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Find out more about Virtual workshop on attitudes, respect and rights for case handlers
14:00-15:30
Meet the Ombudsman for Member Responsible for Complaints
Ahead of our upcoming Annual Member Responsible for Complaints Conference in November, we are pleased to offer an early opportunity for MRCs to meet the Ombudsman and have your questions [...]
Find out more about Meet the Ombudsman for Member Responsible for Complaints
14:00-16:00
Virtual workshop attitudes, respect and rights for case handlers
This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight report on attitudes, respect and rights report released in January 2024, and the associated recommendations. [...]
Find out more about Virtual workshop attitudes, respect and rights for case handlers
14:00-16:00
Spotlight on knowledge and information management virtual classroom
This free workshop is an opportunity for landlords and other housing professionals to discuss the recommendations from the Housing Ombudsman Knowledge and Information Management report. By the end of the session [...]
Find out more about Spotlight on knowledge and information management virtual classroom
10:00-12:00
Spotlight on damp and mould virtual classroom
This free workshop is an opportunity for non-tech officers of landlords and other housing professionals to discuss the implementation of the recommendations from the Spotlight on damp and mould report and One year [...]
Find out more about Spotlight on damp and mould virtual classroom
10:00-12:30
London landlords: Virtual workshop on attitudes, respect and rights for landlord leaders
This 2.5 hour virtual workshop is an opportunity for landlord leaders from the London region to discuss the Spotlight report on attitudes, respect and rights report released in January 2024, [...]
14:00-16:00
Spotlight on damp and mould virtual classroom
This free workshop is an opportunity for non-tech officers of landlords and other housing professionals to discuss the implementation of the recommendations from the Spotlight on damp and mould report and One year [...]
Find out more about Spotlight on damp and mould virtual classroom
10:00-12:00
London landlords: Virtual workshop on attitudes, respect and rights for case handlers
This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight on Attitudes, Respect and Rights report released in January 2024, and the associated recommendations. At [...]
14:00-16:30
Virtual workshop attitudes, respect and rights for landlord leaders
This 2.5 hour virtual workshop is an opportunity for landlord leaders to discuss the Spotlight on Attitudes, Respect and Rights report released in January 2024, and the associated recommendations. At [...]
Find out more about Virtual workshop attitudes, respect and rights for landlord leaders
09:30-15:30
Member Responsible for Complaints conference
Register your place now for the 2024 Member Responsible for Complaints conference. Following the success of last years’ event, we are excited to announce registrations are open to secure your [...]
Find out more about Member Responsible for Complaints conference
10:00-12:00
Virtual workshop attitudes, respect and rights for case handlers
This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight on Attitudes, Respect and Rights report released in January 2024, and the associated recommendations. At [...]
Find out more about Virtual workshop attitudes, respect and rights for case handlers
10:00-12:00
Spotlight on knowledge and information management virtual classroom
This free workshop is an opportunity for landlords and other housing professionals to discuss the recommendations from the Housing Ombudsman Knowledge and Information Management report. By the end of the session [...]
Find out more about Spotlight on knowledge and information management virtual classroom
10:00-12:30
Virtual workshop attitudes, respect and rights for landlord leaders
This 2.5 hour virtual workshop is an opportunity for landlord leaders to discuss the Spotlight on Attitudes, Respect and Rights report released in January 2024, and the associated recommendations. At [...]
Find out more about Virtual workshop attitudes, respect and rights for landlord leaders
14:00-16:00
Virtual workshop attitudes, respect and rights for case handlers
This 2 hour virtual workshop is an opportunity for case handlers to discuss the Spotlight on Attitudes, Respect and Rights report released in January 2024, and the associated recommendations. At [...]
Find out more about Virtual workshop attitudes, respect and rights for case handlers