Landlords can now complete the Complaint Handling Code Annual Submissions form. More information is available online.

In our latest podcast NHF’s Catherine Ryder explores our damp and mould report with the Ombudsman

25 November 2021

Episode 3 of our Podcast is out now

podcast audio content

In this latest episode Catherine Ryder, Director of Policy and Research at the National Housing Federation, joins Housing Ombudsman Richard Blakeway to discuss issues featured in our Spotlight report on damp and mould, published last month. Catherine explores what led to the report being produced and its content with Richard including where things go wrong the most, the challenges landlords face and the key things landlords can learn from the report.

Listen to the podcast

Stay tuned for future episodes.