January 2025 - Housing Ombudsman

Ombudsman report highlights ‘callous and uncaring’ systems and processes undermine landlord handling of disabilities and mental health

30 January 2025

Ombudsman report highlights ‘callous and uncaring’ systems and processes undermine landlord handling of disabilities and mental health

Concept creative idea, solution and innovation. Hand picked wooden cube block with light bulb icon

Ombudsman shares steps to improve knowledge and information management following Spotlight report

23 January 2025

Ombudsman shares steps to improve knowledge and information management following Spotlight report

white model house in the middle of red model houses

Independent review finds critical areas for improvement in Sage Homes approach to handling complaints with safeguarding concerns

16 January 2025

Housing Ombudsman orders Sage Homes to conduct an independent review which found failings in Sage Home’s approach to addressing vulnerabilities and safeguarding concerns.

Anti-Social Behaviour (ASB). magnifying glass focuses on person icon on wooden block with connection link network for community structure.

Ombudsman’s new power to issue Good Practice to focus on relationship management in its first edition

9 January 2025

Ombudsman’s new power to issue Good Practice to focus on relationship management in its first edition

News: January 2025

Ombudsman report highlights ‘callous and uncaring’ systems and processes undermine landlord handling of disabilities and mental health

Ombudsman shares steps to improve knowledge and information management following Spotlight report

Independent review finds critical areas for improvement in Sage Homes approach to handling complaints with safeguarding concerns

Ombudsman’s new power to issue Good Practice to focus on relationship management in its first edition

News Archive