2024 - Page 3 of 5 - Housing Ombudsman

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Housing Ombudsman and Regulator of Social Housing set out how they will continue to work together

10 July 2024

Housing Ombudsman and Regulator of Social Housing set out how they will continue to work together

The outside of a run down block of flats

Ombudsman highlights lessons from 27 landlords as it releases severe maladministration report on leaks

9 July 2024

Ombudsman highlights lessons from 27 landlords as it releases severe maladministration report on leaks

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Ombudsman shows breadth of detriment caused by knowledge and information failings in latest severe maladministration report

21 May 2024

Ombudsman shows breadth of detriment caused by knowledge and information failings in latest severe maladministration report

Sanctuary review nearly 4,000 cases as part of Ombudsman wider order

16 May 2024

Sanctuary review nearly 4,000 cases as part of Ombudsman wider order

Ombudsman’s special report into Southern Housing highlights risks around mergers with the landlord experiencing a ‘lack of ownership’ on complaints culture

14 May 2024

Ombudsman’s special report into Southern Housing highlights risks around mergers with the landlord experiencing a ‘lack of ownership’ on complaints culture

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Ombudsman appoints new 1,500 strong Resident Panel

9 May 2024

The Housing Ombudsman has appointed its new Resident Panel, with 1,500 residents from across the country to share their views on complaints within social housing and how all of the sector, including the Ombudsman itself, can make improvements.

Independent review ordered by Ombudsman makes 15 recommendations to Orbit Group to tackle damp and mould failings

25 April 2024

Independent review ordered by Ombudsman makes 15 recommendations to Orbit Group to tackle damp and mould failings.

An aerial view of rows of back to back terraced houses in a working class area of a Northern town in England

Landlords set out swathe of changes following Ombudsman’s Spotlight report on noise

16 April 2024

Landlords set out swathe of changes following Ombudsman’s Spotlight report on noise

Ombudsman highlights failings from 8 landlords in new approach to sharing learning from severe maladministration

9 April 2024

Ombudsman highlights failings from 8 landlords in new approach to sharing learning from severe maladministration

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Consultation launched on Housing Ombudsman’s proposed approach to Good Practice

26 March 2024

Consultation launched on Housing Ombudsman’s proposed approach to Good Practice

News:

Housing Ombudsman and Regulator of Social Housing set out how they will continue to work together

Ombudsman highlights lessons from 27 landlords as it releases severe maladministration report on leaks

Ombudsman shows breadth of detriment caused by knowledge and information failings in latest severe maladministration report

Sanctuary review nearly 4,000 cases as part of Ombudsman wider order

Ombudsman’s special report into Southern Housing highlights risks around mergers with the landlord experiencing a ‘lack of ownership’ on complaints culture

Ombudsman appoints new 1,500 strong Resident Panel

Independent review ordered by Ombudsman makes 15 recommendations to Orbit Group to tackle damp and mould failings

Landlords set out swathe of changes following Ombudsman’s Spotlight report on noise

Ombudsman highlights failings from 8 landlords in new approach to sharing learning from severe maladministration

Consultation launched on Housing Ombudsman’s proposed approach to Good Practice

News Archive