21 May 2024
Ombudsman shows breadth of detriment caused by knowledge and information failings in latest severe maladministration report
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16 May 2024
Sanctuary review nearly 4,000 cases as part of Ombudsman wider order
Continue reading about Sanctuary review nearly 4,000 cases as part of Ombudsman wider order
14 May 2024
Ombudsman’s special report into Southern Housing highlights risks around mergers with the landlord experiencing a ‘lack of ownership’ on complaints culture
Continue reading about Ombudsman’s special report into Southern Housing highlights risks around mergers with the landlord experiencing a ‘lack of ownership’ on complaints culture
9 May 2024
The Housing Ombudsman has appointed its new Resident Panel, with 1,500 residents from across the country to share their views on complaints within social housing and how all of the sector, including the Ombudsman itself, can make improvements.
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