![Important documents in files placed in the filing cabinet](https://www.housing-ombudsman.org.uk/wp-content/uploads/2022/07/iStock-1130500593-300x200.jpg)
Hyde’s ‘severely protracted’ complaints handling left resident without redress for nearly a year
6 July 2023
The Ombudsman has found severe maladministration in how the Hyde Group handled a residents’ complaint and its subsequent compensation offer.
Continue reading about Hyde’s ‘severely protracted’ complaints handling left resident without redress for nearly a year