New dates released for regional landlord forums
24 May 2021
Regional landlord discussion forum on Complaint Handling Code, Failure Orders and good practice.
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Housing Ombudsman urges social landlords to do more to address residents’ individual circumstances in cladding complaints
18 May 2021
A new report identifies three key lessons for social landlords in dealing with complaints about cladding to ensure that the impact on all residents is recognised
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Housing Ombudsman uses its new power to progress residents’ complaints
11 May 2021
We have published our first report setting out how we have used our new power to issue complaint handling failure orders.
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