In May 2024, we changed the way we request evidence from landlords by simplifying the evidence submission process with a standardised format.
To help member landlords navigate these changes, colleagues from our Dispute Resolution and Triage and Mediation team share information on how landlords can best provide the relevant information for a case investigation and give feedback on the new process.
Webinar recording - July 2024
Webinar recording - July 2024
The Centre for Learning hosted a webinar on Evidence Submissions for landlords. To help landlords navigate changes to the way we request evidence for investigation.
