Consultation responses
We publish here the Housing Ombudsman’s responses to relevant consultations and inquiries issued by government departments and other agencies.
New Homes Ombudsman consultation
December 2017
We responded to the All Party Parliamentary Group for Excellence in the Built Environment (APPGEBE) Inquiry, looking into the potential and detail for a New Homes Ombudsman.
Our response is available here.
Mayor's draft London Housing Strategy consultation
December 2017
We have published a response to the Mayor of London’s draft London Housing Strategy.
It focuses on the specific areas of the draft housing strategy which touch on the Housing Ombudsman’s role. These are under the headings of ‘Build to Rent scheme in London’ and ‘Listening to the views of social housing tenants and leaseholders’.
Our response is available here.
Tackling unfair practices in the leasehold market
September 2017
We responded to the government’s consultation ‘Tackling unfair practices in the leasehold market’ which looked at a range of measures to tackle unfair and unreasonable abuses of leasehold.
Our response is available here.
Draft Public Service Ombudsman Bill
April 2017
The Ombudsman has published her response to the Draft Public Service Ombudsman Bill.
The Bill, which would establish a single Ombudsman to take on the functions of the Local Government Ombudsman and the Parliamentary and Health Service Ombudsman, has provision for the Housing Ombudsman to be incorporated in the future.
The written response follows Denise’s evidence to the Communities and Local Government Select Committee in March available here.
Details of the initial consultation in 2015 on the creation of a new Public Services Ombudsman are below including the Housing Ombudsman’s response. Following the consultation, the government decided that the Housing Ombudsman should not join the scheme, at least initially.
A Public Service Ombudsman
June 2015
We welcomed the opportunity to respond to the recent consultation on the creation of a new Public Services Ombudsman. This consultation was around bringing together the functions of Parliamentary and Health Service Ombudsman, the Local Government Ombudsman and the Housing Ombudsman.
In considering our response, we also took into account soundings from landlords and tenant representative groups who kindly sent in their own response to the consultation to us. You can read snippets from their responses here. You can also read our full response here.
The outcome of the consultation is available here.
Future funding of the Housing Ombudsman
March 2014
The consultation aimed to seek views from both local authority landlords and other member landlords of the Scheme on the proposal to extend the Housing Ombudsman’s existing fee charging model to local authority landlords from April 2014.
You can read the outcome to the consultation here.